Exchanges
We offer our Perfect Fit Guarantee to all first-time customers. This means, you can try one pair of knickers from your first order worry free. If it's not a perfect fit or you simple don't love them, we'll gladly exchange or refund the one pair for you. No return required. For bundle or multipack orders, as an alternative to refunds, a store credit of up to 4 additional pairs can be given to explore alternate sizes or styles.
Some exclusions apply, please refer to our refund policy for full T&Cs
Shipping
All orders are dispatched from ShineShister HQ within 48h of being placed and come with free shipping AU, UK, USA wide. Expected parcel arrivals are 6-10 business days after dispatch.